Warranty and Return Information
Innovative Sleep Solutions, LLC, the maker of SLEEPTRACKER®, also warrants, for a period of one (1) year from the original purchase date, SLEEPTRACKER® to be free from defects in material and workmanship. If SLEEPTRACKER® proves to be defective, Innovative Sleep Solutions, LLC will, at its option, after you return the defective SLEEPTRACKER®, repair your SLEEPTRACKER® with new or reconditioned parts or replace it with the same or similar model, without charge, after SLEEPTRACKER® is returned to: Innovative Sleep Solutions, LLC, 2870 Peachtree Road, #140, Atlanta, Georgia 30305. If you have questions or comments, call 1-800-617-4509.
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Download SLEEPTRACKER® Manuals:
SleepTracker Elite Manual Version 2.0 (PDF)
SleepTracker Elite Manual (PDF)
SleepTracker User Manual - Standard (PDF)
SleepTracker User Manual - Pro (PDF)
Download SLEEPTRACKER® Software:
Mac Version with Lion Support
Mac Version with Leopard Support
Software for PC - Non Windows 7
Sleeptracker Software for PC Windows 7 (See instructions below)
Grant write access permission for the MDB file to both the IIS_WPG group and the Network Service. To do this, follow these steps:
1 - Log on as an administrator to the Windows 7
2 - Click Start, right-click My Computer, and then click Explore.
3 - Expand the folder tree to the location of the database file. For example, this file may be located in the following location:
4 - C:\ProgramData\Sleeptracker\sleeptracker_v2.mdb
5 - Right-click sleeptracker_v2.mdb, and then click Properties.
6 - Click the Security tab, and then click Add.
7 - In the Enter the object names to select box, type IIS_WPG, and then click OK.
8 - In the Group or user names list, click IIS_WPG.
9 - In the Permissions for IIS_WPG list, click to select the Allow check box that is next to Write.
10 - Click Add.
11 - In the Enter the object names to select box, type Network Service, and then click OK.
12 - In the Group or user names list, click Network Service.
13 - In the Permissions for Network Service list, click to select the Allow check box that is next to Write.
14 - Click Apply, and then click OK.
Mac Version with Lion Support
Mac Version with Leopard Support
Software for PC - Non Windows 7
Sleeptracker Software for PC Windows 7 (See instructions below)
Grant write access permission for the MDB file to both the IIS_WPG group and the Network Service. To do this, follow these steps:
1 - Log on as an administrator to the Windows 7
2 - Click Start, right-click My Computer, and then click Explore.
3 - Expand the folder tree to the location of the database file. For example, this file may be located in the following location:
4 - C:\ProgramData\Sleeptracker\sleeptracker_v2.mdb
5 - Right-click sleeptracker_v2.mdb, and then click Properties.
6 - Click the Security tab, and then click Add.
7 - In the Enter the object names to select box, type IIS_WPG, and then click OK.
8 - In the Group or user names list, click IIS_WPG.
9 - In the Permissions for IIS_WPG list, click to select the Allow check box that is next to Write.
10 - Click Add.
11 - In the Enter the object names to select box, type Network Service, and then click OK.
12 - In the Group or user names list, click Network Service.
13 - In the Permissions for Network Service list, click to select the Allow check box that is next to Write.
14 - Click Apply, and then click OK.
SLEEPTRACKER® Headquarters:
Innovative Sleep Solutions
2870 Peachtree Road #140
Atlanta, GA 30305
info@sleeptracker.com
1-800-617-4509
While there is no charge for repair or replacement of a defective SLEEPTRACKER®, a check in the amount of $10.00, payable to Innovative Sleep Solutions, LLC, must accompany a returned SLEEPTRACKER® to cover postage, handling, insurance, and related costs. As a condition to this warranty, you must include the original retail purchase receipt or purchase information, such as store and address, when returning your SLEEPTRACKER®. Please also include your name, street address, and phone number to ensure proper return, as well as a written statement explaining what is wrong with your SLEEPTRACKER®.
* This warranty does not cover:
* 1. Any repair or replacement needed after the warranty expires
* 2. SLEEPTRACKERs® that were not purchased from an authorized dealer
* 3. Damage or defect caused by misuse or abuse (including repairs or alterations by anyone not authorized by Innovative Sleep Solutions, LLC)
* 4. Lens or crystal, strap or band, watchcase, attachments or battery. The purchaser may be charged for repair or replacement of any of these parts.
This warranty gives the purchaser of SLEEPTRACKER® specific legal rights. The purchaser may also have other rights that vary from state to state.
